Hotsync and vista

When did you install Palm Desktop? Was it before you got the Bluetooth? If so you may need to uninstall Palm Desktop and reinstall it. When I try to carry out the Hotsync, the screen says that the Treo is connecting with the desktop but after a couple of minutes the Treo times out and the screen says the connection between the handheld and desktop could not be established.

You should first make a copy of your data. If you have Palm Desktop 4. Once in here look for your username and right click on it and copy it. Then open up My Documents and Pasting it in here. If you have Palm Desktop 6. Then look for Palm Desktop and uninstall it. To do that go into your Control Panel and open folder options. Go to view tab and uncheck hide hidden files. One this is done you will need to delete some registry keys from your registry.

Word of warning, going here and deleting the wrong thing can cause your PC from starting up, crashing and deletion of programs and data. If you feel you are unsure of your self see if you have a friend that can help you or a PC technician that you can pay to help you.

This will show them everything they need to delete. To help against this we need to do a backup. Should pop up with a Save As box. Current location is fine should be in My Documents. In the file name on the bottom type "backup[todaysdate]" i. Next, the hard part. Easiest way to make sure your doing the right one highlight the key i. Palm Quick Install, and press delete on your keyboard.

It will ask you are you sure. Say yes. Do the same thing for all keys below. If you make a mistake, stop what you are doing. And call a PC technician. Make sure Bluetooth is enabled. Leave this screen open to keep your PC discoverable by nearby Bluetooth devices.

Next, on your Palm device, go to the Prefs app and choose Bluetooth. Make sure Bluetooth is On. Your Palm will search for nearby Bluetooth devices and show your PC in the list. The PC name will match the message on your Windows 10 Bluetooth settings screen.

Next, your Palm will inform you about virtual serial ports, but you can ignore this entirely. Windows 10's Bluetooth drivers come pre-configured with virtual serial support, so no further configuration is needed. Simply touch "Next" on your Palm until you reach the final setup screen. This one's pretty straightforward. Simply extract your Palm Desktop 6. Naturally, you can ignore any prompts to register your software or device as there's no one left to register them with.

However, you should also ignore any prompts to run HotSync just yet. If prompted to HotSync, choose Skip and proceed to Step 4. As a side note, you should also verify that Palm Desktop is configured to run as Administrator this should be enabled by default.

Before your Palm can communicate with Palm Desktop, you'll need to configure HotSync Manager to listen on the same channel as you're using to connect. If not, you can run it by searching "HotSync Manager" in the Start menu.

Then, right-click on the system tray icon and choose "Settings". In HotSync Manager settings, navigate to the Connections tab. There you'll see a list of checkboxes for available connection types. I got it worked! Apparently I was using older verion of Palm desktop 4. After downloading and installing the newer version 4. Thank you for many suggestions in which I've found a solution for it. Just want to add that the message "COM1 port not available Tracy7 , Dec 28, BAB , Dec 28, You must log in or sign up to reply here.

Show Ignored Content. Share This Page Tweet. Option 3: Running Windows 7 in XP Mode and hotsyncing with the cable: This option is new to us and we will expand on these instructions as we learn more about the process.

If you have a newer Palm you can use the new 64 bit drivers. You should see "Palm Handheld - Attach". Click that and the hotsync should start.